The line is the product.
Counter service lives and dies on how long the fifth person in the queue has to stand there. Everything here is about that number.
- 52
- 53
- 54
- 55
- 56
49
Maya
50
Sam
51
Online
What quick service actually needs
Two taps to a common order
The things you sell most are on the first screen, not three categories deep.
Order-ready display
Numbers on a screen instead of somebody shouting over the extractor fan.
Kitchen in sync
Tickets route by station the second they are rung, colour-coded as they age.
Online and counter in one queue
Delivery apps and web orders land in the same list as the till.
Kiosk when the line is long
Let people order themselves at peak and keep the staff assembling.
Offline mode
The queue does not care that the internet dropped, and neither does the terminal.
- #481:40
Table 6
- Patty Melt
- Chicken Parm
GrillBump - #474:55
Online · Ana R.
- Margherita 16"
- Large White Pizza
- Garlic Knots
PizzaBump - #458:20
Counter
- Wings 12pc · Hot
- Fried Ravioli
FryerBump - #4313:05
Table 12
- Chicken Parm · no capers
- Baked Ziti
GrillBump
Kitchen in sync
Tickets route by station the second they are rung and change colour as they age, so the oldest one is the loudest thing on the screen. Online orders land in the same list as the counter.
And a manager you can just ask
Oreon is built into the POS on every plan. It reads your own sales data and makes menu changes on request, showing you what it will do before it does it.
- When are my peak hours this month?
Seven o’clock, then six. The lunch peak at noon is worth 80% of the dinner peak, which is more than most owners expect.
# Hour Tickets Sales 1 7 PM 286 $6,912 2 6 PM 261 $6,204 3 12 PM 298 $5,488 4 8 PM 205 $4,970 5 1 PM 224 $4,301 Last 30 days
- What are my worst five sellers this month?
Five items did 37 sales between them in thirty days. The Anchovy Pizza sold four times. The Caesar Wrap is the cheapest miss and the one I would look at first.
# Item Sold Revenue 1 Anchovy Pizza 4 $71.96 2 Caesar Wrap 6 $53.94 3 Fried Ravioli 7 $55.93 4 Eggplant Rollatini 9 $134.91 5 Baked Ziti 11 $142.89 Last 30 days, by count
Other counters we run
Pizza
The toppings maths that every other POS gets wrong, plus the delivery side: dispatch, driver payouts, and the phone ringing with a customer already on screen.
Full service
Coursing, seat numbers, transfers between servers and a check that splits however the table decides it wants to split, at the point they decide it.
Ten minutes on the phone
We ask what you run today and what it costs you, then put a rate and a hardware list in writing. If staying where you are is cheaper, we say so.